Step 1
We submit a claim to your insurance company based on the information provided on your patient registration. Co-payments are expected at the time of your visit.
What you can do to help:
Step 2
We wait for your Explanation of Benefits from your insurance company. If the claim has been received by your plan but has not been processed in a reasonable amount of time (60 days), additional information may be needed from you.
What you can do to help:
Step 3
After your insurance company has processed your claim, a copy of your Explanation of Benefits will be issued to you as well as our Billing Department. This is not a bill, however, it will indicate the patient amount due based on the services rendered. Praxis Health will attempt to send a minimum of 3 statements along with phone, text or email communication notifying you of your balance owing.
What you can do to help:
As a specialty practice serving multiple regions, we kindly ask that you review our cancellation policy. This helps us provide timely care to patients who may have limited access to Allergy & Immunology services.
We request at least 24 hours’ notice for cancellations. If less notice is given, or in the case of a late cancellation or no-show, a warning letter will be sent as a reminder of our policy.
We do our best to accommodate and prioritize patient care, which is why these policies are in place—to respect both our patients’ and providers’ time. Thank you for your understanding and cooperation!
Uninsured patients or patients with coverage not contracted with our office will be expected to pay a cash pay deposit as indicated by the Cash Pay Policy signed at check-in. If deposit is paid, you will receive a 20% discount on all eligible procedures. Each office can provide a Good Faith Estimate upon request, however, these are only an estimate and fees will vary depending on length and complexity of services actually rendered.
Billing Phone: 877-708-1119
Billing Address:
Oak Street Medical
P.O. Box 102805
Pasadena, CA 91189-2685
Make a Payment: Make a payment online